With the included mobile app, you can provide support from an Android smartphone or tablet, or iOS device such as an iPhone or iPad. Support end-users from your iOS® and Android™ device Manage users and permissions with Active Directory® synchronization, create and share global host lists, and control and activate licenses. Provide remote support to users anywhere, with the DameWare Central Server & Internet Proxy.Ĭentrally manage users, licenses and host lists Securely access computers outside the firewall Share screens, chat, transfer files and initiate MRC, RDP or VNC sessions. Remote support software for Windows®, Mac OS® X and Linux® computers. Remotely control desktops, laptops & servers Wherever your end-users are located, you can remotely access their systems with the built-in DameWare Mini Remote Control software, and use the system tools on the DameWare Remote Support console to provide faster remote assistance. Release Notes System Requirements - OS: Windows 7, 8, 8.DameWare Remote Support 12.3.0.12 | 187.91 MB | ĭameWare Remote Support (DRS) is an affordable and easy-to-use systems administration and remote IT support tool that allows you to simplify and accelerate customer support. Securely connect with remote Smart Card authentication Enforce two-factor authentication in security sensitive environments and government agencies. Customize and automatically deploy remote control agents Easily create and deploy custom MSI packages for the installation of the MRC Client Agent Service. Manage remote access privileges Create flexibile access permissions to remote computers based on roles in your organization. Chat with end-users during remote support sessions Chat with end-users to pinpoint and resolve issues, transfer files, and capture screenshots. Connect to out-of-band computers with Intel® AMT using KVM Remotely connect to systems that are powered-off or in a crashed state. Remotely control Windows®, Mac OS® X, and Linux® computers Remote control software for Windows, Mac OS X and Linux computers. It has been used for more than 10 years by thousands of IT admins to seamlessly connect to remote servers, desktops, and notebooks. MRC is licensed by the number of help desk technicians your organization has and not by agent or end-point. DameWare Mini Remote Control (MRC) is one of the best values in remote control software available today.
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